Last updated: [29/7/2025]

Moxsa Wellness is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (moxsawellness.com) or engage with us online or in-person.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Your Privacy Matters to Us

We respect your privacy and handle your personal information with care. Any data collected is used solely for the purpose of providing you with a better experience — including appointments, service recommendations, newsletters, and customer support.

2. What Information We Collect

We may collect the following types of personal data:

• Name, email address, and phone number

• Billing and shipping addresses

• Purchase history and payment method (via secure gateway)

• Website usage data (cookies, IP address, device type)

3. How We Use Your Information

Your data is used to:

• Process transactions

• Deliver services and follow-up support

• Share wellness tips, promotions, and newsletters (with your consent)

• Improve our services, website performance, and customer experience

4. Marketing Communications

If you subscribe to our newsletter or make a purchase, we may occasionally send you updates about promotions, events, or wellness articles.

You can opt-out at any time by:

• Clicking the “unsubscribe” link in our emails

• Contacting us directly at support@kcnext.solutions

5. Cookies & Website Tracking

We use cookies to:

• Improve site functionality and user experience

• Remember your preferences for future visits

• Analyze website traffic using tools like Google Analytics

You can disable cookies via your browser settings. Please note this may affect some features of our site.

6. Disclosure of Your Information

We will not sell or share your personal information with third parties, except:

• To complete your booking or order (e.g. delivery or payment processors)

• When required by law or legal process

• To prevent fraud or enforce our policies

• If Moxsa Wellness undergoes a business transfer or asset sale

7. Data Security

We take appropriate measures to secure your personal data using encryption, password protection, and secure servers. However, no method of transmission is 100% secure. You are responsible for safeguarding your login credentials.

8. Third-Party Links

Our website may link to other wellness providers, partners, or blogs. We are not responsible for the privacy policies or practices of these external sites. We encourage you to review their policies before submitting personal data.

9. Access & Updating Your Information

You may request access to or correction of your personal data by contacting us. To protect your identity, we may request verification before processing your request.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from minors without parental consent.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📧 support@kcnext.solutions
📞 +6013-931 9082

Moxsa Wellness Sdn. Bhd.
201703138596 (002646952-K)
14, Jalan BS 5/26, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia.